Committed to enhancing health and wellbeing.

With a national network of highly skilled medical professionals dedicated to improving patient outcomes and helping Canadians lead happier, healthier lives.

What we offer

In addition to the services provided at our TELUS Health Care Centres across the country, we offer on-demand care 24/7, 365 days a year with our Virtual Care application, accessible via your smartphone, tablet or computer.


Personalized care, at your fingertips

We’ll connect you with one of our friendly, knowledgeable clinicians so that you can get personalized medical support via encrypted chat or video.


For you and your loved ones

Membership includes immediate family members (spouse and dependents under 26 years of age), so that the whole family can stay healthy at all times.


When and where it’s needed

Service is available around the clock, every day of the year, whether you’re at home, at work or on vacation – no appointment required..

The TELUS Health
difference

Increased access and continuity of care

Our integrated set of care services and latest technologies, spanning both physical and virtual care on demand, will help you save time and get greater access to quality care and to a first-class medical experience, anywhere, anytime.

Full suite of services

Our end-to-end suite of technology-enabled health and wellness solutions – from preventive health assessments to nutrition, genetic testing, mental health and more – connects you with a vast network of healthcare providers and continued reliable service. That means you can feel safe and adequately supported throughout your health and wellness journey.

Transforming the healthcare experience every step of the way.

Technology drives collaboration

We believe that better healthcare starts with everyone working together. That’s why we created the TELUS Health Exchange (THX), a digital platform that enables collaboration and the exchange of healthcare information between health professionals and patients. Learn more about the TELUS Health Exchange.

How we’re different

The THX uses a platform that’s neutral, and not limited to a single vendor. This allows for more services and can help increase collaboration and efficiency between care providers, leading to more accessible care. Healthcare with real benefits

Take the first step in your journey towards better health.

$1495
plus tax
per month

FAQ for Telus health

1 What are the benefits of using this service?

  • Reduce your credit card fees by having patients pay only their deductible
  • Inclusion on the eClaims provider search tool, available on many of our participating insurers’ plan member portals. It’s free marketing.
  • Increase patient satisfaction and patient loyalty by offering your patients a value-add service that reduces their paperwork and their out-of-pocket fees.
  • Registration and utilization are free and there are no fees for your patients
  • A robust solution with easy access
  • Faster claim submission with a lower margin for error

2 Is there a charge for using eClaims?

eClaims is free for health care providers and their patients.

3 Is my information private?

All your Personal Information, which includes information you provide to create Your TELUS Health Virtual Pharmacy account and Personal Health Information, is protected. Information is used and disclosed for the purpose of providing care and processing benefit plan claims. Full details, including important definitions, can be found in our Privacy Policy.

4 Who can use TELUS Health Virtual Pharmacy?

Anyone with a prescription from a care provider licensed to practice in Canada can use the TELUS Health Virtual Pharmacy platform. Faxed prescriptions must originate from the prescriber’s office.

Ready to get started?

Get in touch with our sales team to discuss your needs

Contact Sales
Call (519) 351-1565Click to Start a ChatSend us a Facebook Message